Privacy Policy
Last updated: June 2026
1. Introduction
Alpha Auto Locks ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at alphaautolocks.co.uk or contact us for our services.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and vehicle details you provide when requesting a service.
- Usage data — pages visited, time spent on the site, browser type, and IP address, collected automatically via cookies and analytics tools.
- Communication data — messages sent via WhatsApp, phone calls, or any contact form on the site.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our auto locksmith services.
- Respond to enquiries and communicate with you about your booking.
- Improve our website and service quality.
- Comply with legal obligations.
4. Cookies
Our website uses cookies to analyse website traffic and optimise your experience. By accepting cookies on our site, your data will be aggregated with all other user data. You may decline non-essential cookies using the cookie banner displayed on your first visit.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g. analytics platforms) solely to operate our website and services, under strict confidentiality agreements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Service enquiry records are typically retained for up to 2 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: